Reece Windows & Doors is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Reece Windows & Doors Web site and governs data collection and usage. By using the Reece Windows & Doors website, you consent to the data practices described in this statement.

Collection of your Personal Information

Reece Windows & Doors collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Reece Windows & Doors also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Reece Windows & Doors. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Reece Windows & Doors for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Reece Windows & Doors Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Reece Windows & Doors public message boards, this information may be collected and used by others. Note: Reece Windows & Doors does not read any of your private online communications.

Reece Windows & Doors encourages you to review the privacy statements of Web sites you choose to link to from Reece Windows & Doors so that you can understand how those Web sites collect, use and share your information. Reece Windows & Doors is not responsible for the privacy statements or other content on Web sites outside of the Reece Windows & Doors family of Web sites.

Use of your Personal Information

Reece Windows & Doors collects and uses your personal information to operate the Reece Windows & Doors Web site and deliver the services you have requested. Reece Windows & Doors also uses your personally identifiable information to inform you of other products or services available from Reece Windows & Doors and its affiliates. Reece Windows & Doors may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Reece Windows & Doors does not sell, rent or lease its customer lists to third parties. Reece Windows & Doors may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, Reece Windows & Doors may work with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Reece Windows & Doors, and they are required to maintain the confidentiality of your information.

Reece Windows & Doors does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Reece Windows & Doors keeps track of the Web sites and pages our customers visit within Reece Windows & Doors, in order to determine what Reece Windows & Doors services are the most popular. This data is used to deliver customized content and advertising within Reece Windows & Doors to customers whose behavior indicates that they are interested in a particular subject area.

Reece Windows & Doors Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Reece Windows & Doors or the site; (b) protect and defend the rights or property of Reece Windows & Doors; and, (c) act under exigent circumstances to protect the personal safety of users of Reece Windows & Doors, or the public.

Use of Cookies

The Reece Windows & Doors Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Reece Windows & Doors pages, or register with Reece Windows & Doors site or services, a cookie helps Reece Windows & Doors to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Reece Windows & Doors Web site, the information you previously provided can be retrieved, so you can easily use the Reece Windows & Doors features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Reece Windows & Doors services or Web sites you visit.

Security of your Personal Information

Reece Windows & Doors secures your personal information from unauthorized access, use or disclosure. Reece Windows & Doors secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

SMS / Text Messaging

If you choose to opt in to receive SMS/text messages from Reece Windows & Doors (“SMS Program”), we will use your mobile number to send you text messages related to estimate/appointment updates, service notifications, and promotional offers.

Consent and Opt-In: We send SMS messages only to users who have provided prior express consent to receive text messages from Reece Windows & Doors. Your consent to receive SMS messages is not a condition of any purchase.

Message Frequency and Charges: Message frequency varies. Message and data rates may apply.

Opt-Out / Help: You can opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at contact@reecewindows.com or 866-717-8582.

Information Sharing: We may share your information with service providers who help us deliver our SMS messages (for example, messaging platform providers and wireless carriers) solely to provide the SMS Program and related services.

No Sharing of SMS Consent: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention / Security: We retain your SMS opt-in records and message delivery logs for as long as needed to operate the SMS Program, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect your information.

Changes to this Statement

Reece Windows & Doors will occasionally update this Statement of Privacy to reflect company and customer feedback. Reece Windows & Doors encourages you to periodically review this Statement to be informed of how Reece Windows & Doors is protecting your information.